PRIVACY POLICY

(POPIA-Aligned)

1. Introduction

Fishtank (Pty) Ltd respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

2. Information We Collect

We may collect:

  • Full name
  • Email address
  • Contact number
  • ID verification (where applicable)
  • Payment information
  • Profile content
  • Usage data
  • IP address

3. How We Use Your Information

We process personal information to:

  • Create and manage accounts
  • Facilitate bookings and payments
  • Verify identity
  • Improve platform functionality
  • Comply with legal obligations

4. Payment Data

Payment processing is handled by secure third-party payment gateways. Fishtank does not store full card details.

5. Data Sharing

We may share information with:

  • Payment providers
  • Regulatory authorities where required
  • Service providers assisting in platform operations

We do not sell personal information.

6. Data Retention

We retain personal data only as long as necessary for operational or legal purposes.

7. Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion (subject to legal limitations)
  • Withdraw consent where applicable

Requests may be submitted to: support@fishtankapp.co.za

8. Security

We implement reasonable technical and organisational safeguards to protect your information.